61
Turnaround estimates
Laboratory turnaround generally begins after the correct laboratory receives an
eligible sample and complete information—not at checkout or kit delivery.
Estimates may change with sample quality, recollection, laboratory workload, holidays
or technical review. See How It Works.
62
Shipping and remote locations
Delivery and return estimates are not guarantees unless expressly stated. Weather,
remote delivery, incorrect addresses, courier interruption, customs or events beyond
reasonable control may cause delay.
Review Shipping.
63
Sample reports and examples
A sample report demonstrates possible structure,
terminology and educational sections.
An individual report may contain different organisms, scores, sections, recommendations
and limitations. Examples do not guarantee a particular finding.
64
Comparisons and alternatives
Comparison pages are general consumer information. Third-party products, methods,
pricing, report features and policies may change after publication.
Review kit comparisons,
Viome alternatives,
EasyDNA alternatives and
GutCheck alternatives.
65
“Best,” “worth it” and value claims
Statements such as best microbiome test, most accurate or worth it depend on the
comparison criteria, intended purpose, evidence, price and individual expectations.
Review best test criteria,
are microbiome tests worth it and
microbiome test cost.
66
Practitioner-use limitations
Resources for practitioners are educational and do
not establish a standard of care.
The practitioner remains responsible for verifying the report, considering validated
diagnostics, documenting consent and making clinically appropriate recommendations.
67
Location pages
A province, territory or city page indicates online availability or local shipping
relevance. It does not guarantee a local clinic, laboratory, practitioner, appointment
or identical service conditions.
Location changes logistics, not the medical limitations of the report.
68
Provincial and territorial requirements
Laboratory, healthcare, privacy, consent, advertising and professional-practice
requirements may vary across Canada.
Nationwide website availability does not mean that MicrobiomeTest.ca provides
regulated medical, dental or dietetic services in every jurisdiction.
69
French-language content
French content is provided for accessibility and convenience. Where translations
differ, the controlling product, laboratory, privacy and contractual documents apply,
subject to applicable law.
Visit the French section and
French FAQ.
70
Advertising and health claims
Statements about actionable insights, balance, optimization, immune health, mental
wellness, weight, skin, precision nutrition or personalized probiotics must be read
with the evidence, method and product limitations.
This disclaimer does not correct an inaccurate or misleading claim elsewhere.
71
Third-party laboratories and service providers
Independent laboratories, couriers, payment processors, hosting providers, software
companies and other contractors may provide parts of the service.
They may have separate methods, terms, privacy practices, retention procedures,
availability and service interruptions.
72
Customer-support limitations
Support can assist with product categories, ordering, kit use, shipping, sample status
and report access.
Support cannot diagnose, prescribe, recommend individualized treatment, provide
emergency assistance or replace a healthcare professional.
Visit the FAQ or Contact page.
73
No guarantee of benefit or outcome
MicrobiomeTest.ca does not guarantee that:
- a report will explain symptoms or identify their cause;
- a result will lead to diagnosis or effective treatment;
- a recommended food, probiotic or supplement will help;
- a follow-up score will improve;
- another provider will produce the same result;
- a healthcare professional will agree with the interpretation; or
- testing will meet every customer expectation.
74
Relationship with other policies
This disclaimer should be read with:
75
Updates to this disclaimer
We may update this page to reflect changes in products, scientific evidence,
laboratories, privacy practices, legal requirements or business operations.
The revised version becomes effective when published unless a later date is stated.
76
Contact us
Questions about a product, kit, sample, order or report can be submitted through the
Contact page.
Support provides administrative and general product assistance only. It does not
replace medical, dental, dietetic or emergency care.